Terms and Conditions
Welcome to Veggie Victory!
Thank you for choosing Veggie Victory, Lagos’s premier Afro-Vegan restaurant. By accessing or using our website, or dining services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, we kindly ask that you refrain from using our services.
1. General Information
- About Us: Veggie Victory is dedicated to offering delicious, plant-based meals inspired by rich African cuisine. We strive to promote a healthy, sustainable lifestyle while celebrating traditional African flavors.
- Eligibility: Our services are open to everyone. While we welcome all users, individuals under 18 should access our services with the consent and supervision of a parent or legal guardian.
- Operating Hours: Our restaurant hours, order cut-off times, and delivery schedules are clearly stated on our website.
2. Ordering Policies
- Placing an Order: You can place orders via our website, by call or WhatsApp or in person at our restaurant. Our social media channels are only functioning for inquiries not placing an order. You are required to use the aforementioned channels to place an order. For all orders, you must provide accurate and complete details to ensure successful delivery.
- Menu and Pricing: Our menu offerings and prices are subject to change without prior notice. Availability of menu items may vary depending on supply.
- Order Confirmation: All orders have to be fully paid in advance to be confirmed and processed. Payments will be confirmed immediately by a representative.
- Cancellations and Changes: Orders can only be cancelled or modified together with our representative. Contact our support team for assistance.
3. Intellectual Property
- Ownership: All content, including but not limited to images, text, graphics, and logos displayed on our website, mobile application, or marketing materials, is the exclusive property of Veggie Victory and is protected by copyright and intellectual property laws.
- Prohibited Use: You are not permitted to copy, reproduce, distribute, or modify our content without obtaining prior written consent from Veggie Victory. Unauthorized use may result in legal action.
4. User Responsibilities
- Accurate Information: Users must ensure all information provided during registration, ordering, or payment is accurate and up to date.
- Prohibited Activities: We strictly prohibit any misuse of our services, such as fraudulent transactions, impersonation, or attempts to exploit the platform.
- Dietary Restrictions: Customers are responsible for informing us of any allergies, dietary preferences, or restrictions when placing an order.
5. Delivery and Liability
- Delivery Services: Veggie Victory partners with trusted third-party delivery services to ensure your meals are delivered on time. However, we are not responsible for delays or issues caused by external delivery providers. Please contact our team if any mistakes occur.
- Allergy Disclaimer: While we strive to provide accurate information on ingredients, cross-contamination may occur in our kitchen. Veggie Victory is not liable for allergic reactions or health issues resulting from undisclosed allergies or dietary restrictions.
- Force majeure: We are not responsible for delays or disruptions caused by events beyond our reasonable control, including, but not limited to, natural disasters, strikes, or technical issues.
6. Changes to Terms and Conditions
- Right to Modify: Veggie Victory reserves the right to update, modify, or revise these Terms and Conditions at any time. Any changes will be communicated via our website or mobile application and will take effect immediately.
- Acceptance of Changes: Continued use of our services after updates have been made constitutes acceptance of the revised terms.